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APPOINTMENTS

Reception is open from 08:00 to 18:30 Monday to Friday. For appointments outside of these times we operate a self check-in terminal in reception. We offer a range of appointment times with a mixture of 'book on the day' and a significant number that can be booked up to 8 weeks in advance.

On a Monday and Wednesday, appointments are available from 07:00 and on Tuesdays 8am until 20:30pm with a GP.

 

Choosing a Doctor

The practice operates an appointment system. Please telephone the dedicated appointment line. You may request to see the doctor of your choice, but this may mean waiting longer than usual for an appointment. If you wish to be seen sooner you can make an appointment with another healthcare professional.

All patients under 16 years of age should be accompanied by an adult.

 

Urgent Appointments

Urgent appointments are for patients suffering that day from a serious medical problem that cannot wait for an appointment. We appreciate that at times patients need to be seen the same day due to illness and a member of the Primary Care Team will see you.

 

Telephone Advice

At times patients may feel it's not necessary to make an appointment to see the GP, but may have some concerns regarding immediate health issues. In this instance you can make a request for the GP to telephone you. The receptionist will triage all calls for telephone advice, and take your details. At no time will the GP's discuss medical reports etc., this is only for medical advice.

 

Waiting Times

The doctor tries to give every patient as much time as he/she needs. However, this could mean that your appointment time may be delayed. You will be informed of major delays. If you no longer require your appointment, then let the surgery know as soon as possible, to enable us to offer this appointment to another patient.

 

Cancellations

If you are unable to attend you appointment please contact reception as soon as possible to avoid wasting your appointment slot.

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