What to do if you have symptoms?
We recommend you have a test to see if you have COVID-19 if you have the above symptoms – go to testing to arrange.
If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.
Please do not visit Langley Medical Practice, do not go to a pharmacy or hospital. Stay indoors, avoid close contact with people, stay at least 3 steps apart from people, wash your hands for at least 20 seconds regularly, and do not contact NHS 111 to tell them you are staying at home. COVID-19 stay at home guidance
If your symptoms worsen after 7 days contact NHS 111 online
We are unable to issue "sick" notes to employers for patients self-isolating. Please follow the attached guidelines for more information. Patients can complete either one of the following: 111 nhs isolation note or Letter for Employer
Appointments at the surgery are now being booked by a doctor after talking with you over the phone first.
Reception will allocate you to a GP who will call you back.This will be either in the morning OR afternoon.
We are now seeing patients by invitation only for appointments with GPs or nurses such as Diabetes, Asthma, NHS Health Checks, audiograms, ear syringing, travel vaccinations, cryotherapy and minor surgery, 24 hour blood pressure monitoring, and blood testing. We are not currently offering Spirometry testing.
If you have been booked in to see a nurse, GP or our phlebotomist, please attend Surbiton Health Centre wearing a face covering.
There is some useful information on accessing patient services, and in addition managing your medicines and applicances during the COVID-19 pandemic.
From 8th August 2020 patients are required to wear a face covering when entering a GP Practice as well as a business or shop.
This is in addition to wearing one on Public Transport which has been mandatory for some time now.
If you feel you are unable to wear a mask for auditory/sensory/breathing reasons, please visit Mask Exemption Cards and download a card to show if asked why you are not wearing one.
Please note, it is NOT the responsibility or the role of the Surgery to issue anyone with an exemption letter or certificate. Please use the link above for more information.
There have been a lot of changes put in place to Keep You Safe when you visit your GP practice in YOUR BOROUGH. Watch this short video to see what’s changed, what’s different and how we are trying to #KeepYouSafeSWL
Doctor link is an online triage service. Please use this to direct you to the right treatment whether emergency care, your GP, nurse or self-help.
getUbetter - A new physiotherapy tool to self refer for back pain, back and leg, neck, knee and shoulder issues. One app to treat any new or recurrent condition.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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