In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
Out-of-hours cover is the responsibility of Kingston CCG who may commission a third party to provide this service. When phoning the surgery outside of our opening times you will be given the option to be put straight through to the out-of-hours service. The current provider can be reached by calling NHS 111.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
You can also obtain 24 hour general medical advice by accessing the NHS 111 Website.
6.30-8pm Monday to Friday / 8am-8pm - Saturdays and Sundays - this is a prebookable service only, please call ahead on 020 3841 9942 to arrange an appointment.
The Primary Care Extended Hours Service is also available at Surbiton Health Centre will be able to see and treat urgent minor illnesses and injuries that would normally be seen at a GP practice. This includes:
(a) Minor illness such as headaches, dizziness, high temperatures and severe ‘flu-like’ symptoms, and hay fever
(b) Minor cuts, bruises, burns and scalds
(c) Strains and sprains
(d) Minor infections including ear, nose and throat
(e) Abdominal pain
(f) Dermatology and skin complaints
(g) Urgent prescription medicines
What the service excludes (summary):
(a) Conditions that warrant immediate direction to A&E such as chest pain and severe shortness of breath
(b) Tetanus injections
(c) Any pregnancy related issue
(d) Exacerbations of long term conditions
(e) Dental emergencies
(f) Mental health emergencies
(g) Follow up appointments
Doctor link is an online triage service. Please use this to direct you to the right treatment whether emergency care, your GP, nurse or self-help.
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111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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