Covid-19 Out of Hours News

Surbiton Health Centre, Ewell Road, Surbiton, Surrey, KT6 6EZ

Tel: 020 8390 9996

Contact Details


Repeat Prescriptions

Patients on long-term medication and approved for repeat prescriptions must place requests in writing via your GP Practice not via a Pharmacy. Requests are not accepted over the telephone. Please allow 48-72 working hours, any prescriptions received after 4pm will be processed the following working day.

IMPORTANT: To enable us to correctly identify your medicine please only use the drug name as it appears on your repeat prescription.

You can order your repeat prescriptions by the following methods:

  • online via Patient Access or NHS App 
  • in person - drop your repeat slip into the surgery having clearly marked the items required.
  • by post - send it to us with a stamped addressed envelope and we'll post it back to you.

Please allow two-three working days, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.

Are you aware we have an electronic prescription service (EPS). This is an efficient way to request your prescriptions, your GP will send it electronically to the place you choose, saving you time.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

Visit the pharmacy of your choice to sign up to the service.