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SURGERY NEWSLETTER

June 2018

New NHS Hearing Aid User Drop-in Clinic
First Monday of the month (except bank holidays) 2-3pm on the first floor at Surbiton Health Centre.  Click here for more information.

 

February 2018

Audiometry testing
We are introducing in-house testing with our practice nurses, this will be available on a referral basis by our GPs for a 20 minute hearing test with the nurse team.

 

January 2018

Taking a look back at 2017....by Suzanne Poole, Practice Manager

Our patient participation group (PPG) was in full swing throughout 2017 and provided fantastic support to the practice. A focus group helped redesign our patient leaflet, offered administration assistance on flu day, attended various community seminars around the borough, and provided general feedback to assist with the patient experience at Langley Medical Practice.

Our PPG outgoing Chairman, David Nicol completed his term in May 2017, please click here to find out more about our PPG.

The practice organised two educational sessions at Surbiton Health Centre specifically for our patients. The topic ideas were generated by the PPG. One of our PPG members attended both educational events and Derek has summarised his experiences below.....

APRIL 2017: The managing "Stress and Worry" presentation was well attended and Claire the therapist gave a very good presentation of recognising the symptoms, emotions and behaviour patterns associated with people who are feeling stressed. An introduction to "Cognitive Behaviour Therapy"(CBT) was explored together with controlled breathing and distraction techniques. A practical demonstratiom of Mindfulness meditation was experienced. This presentation was a very good source of information for referal to the treatment options available in the Kingston area.

JUNE 2017: The "Could you Feel Fitter" event focussed on the benefits of regular exercise to our general wellbeing, weight control and increasing activity levels. Physical activity can also help with our psychological wellbeing with the release of endorphins to the brain. Several of the attendees mentioned that they were restricted in the amount of movement they could manage. The tutor then led a chairbound exercise demonstration which I found quite physicaly demanding, I still use some of the activities daily. This event also made a good introduction to activities in the borough. 

One of the community courses available was also attended by Derek. I attended the "Action for Happiness" course, I started this as a total sceptic but it had a really positive effect on me and resulted in me totally re-evaluating my current situation and approach to life. I still attend regular refresher evenings, and group discussions. We can all learn so much from each other about coping strategies. On completion of the course the tutors asked for feedback and I am copying my assessment to you.

Finally, we are always happy to hear from any patients who may wish to join our PPG. We are currently creating a virtual PPG too so this may be of interest if you can spare the time to be involved online/by email but may not have the time to attend the practice for a meeting quarterly. Please let reception know if you have any interest to find out more. Thank you....

 

February 2017

Surbiton Health Centre has introduced The Primary Care Access Service 6.30-8pm Monday to Friday and 8-8pm Saturdays and Sundays. The GP will be able to see and treat urgent minor illnesses and injuries that would normally be seen at a GP practice. This includes:

  • (a) Minor illness such as headaches, dizziness, high temperatures and severe ‘flu-like’ symptoms, and hay fever
  • (b) Minor cuts, bruises, burns and scalds
  • (c) Strains and sprains
  • (d) Minor infections including ear, nose and throat
  • (e) Abdominal pain
  • (f) Dermatology and skin complaints
  • (g) Urgent prescription medicines

What the service excludes (summary):

  • (a) Conditions that warrant immediate direction to A&E such as chest pain and severe shortness of breath
  • (b) Tetanus injections
  • (c) Any pregnancy related issue
  • (d) Exacerbations of long term conditions
  • (e) Dental emergencies
  • (f) Mental health emergencies
  • (g) Follow up appointments

Telephone number: 020 3841 9942 (Appointments in between 6.30-8pm Monday to Friday are prebookable only. 

 

December 2016

Langley Medical Practice has recently invested in new equipment and a new service.

Spirometry
We now have equipment for testing patients that integrates directly in to our clinical system. This saves time and uses the best technology available to us to provide a safe and advanced method of testing for our COPD patients.

Resting ECG
This new machine provides the most up to date and accurate ECG analysis and a high quality report is recorded in patient notes.

24 Hour Blood Pressure Monitoring
We can now offer our patients an Ambulatory Blood Pressure Monitoring (ABPM) machine to take home to monitor their blood pressure. Our doctors will refer you to one of our nurse team to set up. Once a patient returns the machine, the results are downloaded directly in to the patient notes providing high quality blood pressure results. A follow up appointment is then arranged with a doctor to discuss the results.

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